Option 1: Delete directly in the app
- Open the MotioCue app.
- Go to My Account → Delete Account.
- Review the warning and confirm.
We'll verify and delete your account and associated data within 7 business days.
Option 2: Request via email
Email hello@motiocue.com
with the subject "Account Deletion Request" and include:
- Your registered cell number
We'll verify and complete deletion within 7 business days.
What happens next
- Verification: We verify the request belongs to the account owner.
- Permanent deletion: We remove all info and associated identifiers from our systems.
- Timeline: Completed within 7 business days of receiving your request, in-app or by email.
Important notes
Permanent: Deletion can't be undone.
- If you return later, you'll need to create a new account.
- Logging out doesn't delete your data. Use one of the methods above to request deletion.